Transform Your Garden Dreams

1. Acceptance of Terms

By accessing and using the services provided by Valiant Verdure LLC ("Company," "we," "our," or "us"), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Valiant Verdure provides sustainable gardening consultation, organic plant care, landscape design, educational workshops, and related gardening services. All services are subject to availability and may vary based on location, season, and specific client needs.

3. Service Agreement and Pricing

Service agreements begin upon written confirmation from both parties. Pricing is established through individual consultation and may vary based on project scope, materials required, and ongoing maintenance needs. All prices are subject to change with 30 days written notice.

4. Payment Terms

Payment terms will be specified in individual service agreements. Generally, consultation fees are due upon completion, while ongoing services require payment according to agreed-upon schedules. Late payments may incur additional fees as specified in individual contracts.

5. Cancellation Policy

Service appointments may be cancelled or rescheduled with at least 24 hours notice. Emergency cancellations due to weather conditions will not incur penalties. Ongoing service contracts may be terminated with 30 days written notice.

6. Liability and Warranties

While we strive to provide excellent service, gardening involves natural variables beyond our control. We warrant our services will be performed with professional competence but cannot guarantee specific outcomes for plant growth or garden success due to environmental factors, weather conditions, and client maintenance practices.

7. Client Responsibilities

Clients are responsible for providing accurate information about their property, following recommended care instructions, maintaining adequate insurance coverage for their property, and ensuring safe access to service areas.

8. Intellectual Property

All garden designs, educational materials, and proprietary growing methods developed by Valiant Verdure remain our intellectual property. Clients receive license to use designs for their specific property but may not reproduce or distribute our materials without written permission.

9. Privacy and Data Protection

We are committed to protecting client privacy and handling personal data in accordance with applicable privacy laws. Please refer to our Privacy Policy for detailed information about data collection, use, and protection practices.

10. Dispute Resolution

Any disputes arising from these terms or our services will first be addressed through good faith negotiation. If resolution cannot be reached, disputes will be subject to binding arbitration under the rules of the American Arbitration Association.

11. Limitation of Liability

Our total liability for any claims related to our services shall not exceed the total amount paid by the client for services in the 12 months preceding the claim. We shall not be liable for indirect, consequential, or punitive damages.

12. Force Majeure

We shall not be liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to weather conditions, natural disasters, government regulations, or supply chain disruptions.

13. Modifications to Terms

We reserve the right to modify these terms at any time. Significant changes will be communicated to active clients with at least 30 days notice. Continued use of our services after changes indicates acceptance of modified terms.

14. Governing Law

These terms are governed by the laws of the State of Oregon, United States. Any legal proceedings shall be conducted in the appropriate courts of Oregon.

Last Updated: December 2024

Contact: For questions about these terms, please contact us at +1 (503) 555-7924 or [email protected]

1. Information We Collect

We collect information you provide directly, such as when you request consultations, sign up for services, or contact us. This includes your name, contact information, property details, and gardening preferences. We also collect information automatically through website usage, including IP addresses, browser information, and site interaction data.

2. How We Use Your Information

We use collected information to provide and improve our gardening services, communicate with clients about appointments and services, send educational content and gardening tips, process payments, and ensure the security of our services. We may also use aggregated, non-identifying information for business analysis and service improvement.

3. Information Sharing

We do not sell, trade, or otherwise transfer personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist in business operations, when required by law, or to protect our rights and safety.

4. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. This includes encryption for sensitive data transmission, secure storage systems, regular security assessments, and limited access to personal information on a need-to-know basis.

5. Cookies and Tracking

Our website uses cookies to enhance user experience, remember preferences, and analyze site usage. You can control cookie settings through your browser preferences. We may also use analytics tools to understand how visitors interact with our website to improve our services.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information. You can opt out of marketing communications at any time through unsubscribe links or by contacting us directly. For residents of certain jurisdictions, additional rights may apply under local privacy laws.

7. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, it is securely deleted or anonymized.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

If you are located outside the United States, please note that information you provide may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. Significant changes will be communicated through our website or direct contact with active clients.

12. Contact Information

For questions about this privacy policy or our data practices, please contact us at:

Valiant Verdure LLC
847 SW Morrison Street
Portland, OR 97205
Phone: +1 (503) 555-7924
Email: [email protected]

Last Updated: December 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and provide a better user experience.

How We Use Cookies

Valiant Verdure uses cookies for several purposes:

• Essential Cookies: Required for basic website functionality, security, and user authentication
• Performance Cookies: Help us understand how visitors interact with our website to improve performance
• Functional Cookies: Remember your preferences and settings for a personalized experience
• Analytics Cookies: Provide insights into website usage and help us improve our services

Types of Cookies We Use

Session Cookies: Temporary cookies deleted when you close your browser

Persistent Cookies: Remain on your device until they expire or you delete them

First-party Cookies: Set directly by our website

Third-party Cookies: Set by external services we use (analytics, social media)

Cookie Consent Management

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept all cookies
• Customize your preferences
• Reject non-essential cookies

Managing Cookie Preferences

You can control cookies through:

• Browser Settings: Most browsers allow you to view, delete, and block cookies
• Our Cookie Settings: Use the preferences panel accessible from our website
• Opt-out Tools: Available for specific analytics and advertising services

Impact of Disabling Cookies

While you can browse our website without accepting cookies, some functionality may be limited:

• Contact forms may not work properly
• Your preferences won't be remembered
• Some interactive features may be unavailable

Third-Party Cookies

We may use services that set their own cookies, including:

• Google Analytics (website performance analysis)
• Social media integration (if applicable)
• Customer support tools

Cookie Updates

This cookie policy may be updated to reflect changes in our practices or applicable laws. We recommend reviewing this policy periodically.

Contact Us

For questions about our cookie practices:

Email: [email protected]
Phone: +1 (503) 555-7924

Last Updated: December 2024

Digital Millennium Copyright Act (DMCA) Notice

Valiant Verdure LLC respects the intellectual property rights of others and expects users of our services to do the same. This policy outlines our procedures for handling copyright infringement claims under the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe that material on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and information reasonably sufficient to permit us to locate it
• Your contact information, including address, telephone number, and email
• A statement that you have a good faith belief that the use is not authorized by the copyright owner
• A statement that the information is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Designated DMCA Agent

Please send DMCA notices to our designated agent:

DMCA Agent - Valiant Verdure LLC
847 SW Morrison Street
Portland, OR 97205
Email: [email protected]
Phone: +1 (503) 555-7924

Counter-Notification Procedure

If you believe your content was removed or disabled by mistake or misidentification, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the material and its location before removal
• A statement under penalty of perjury that you have a good faith belief the material was removed by mistake
• Your consent to jurisdiction of federal court in your district
• Your contact information

Repeat Infringer Policy

We maintain a policy of terminating accounts or access for users who are repeat infringers of intellectual property rights.

Response Timeline

We will respond to valid DMCA notices within a reasonable time frame, typically within 24-48 hours of receipt. Alleged infringing material may be removed or access disabled during our investigation.

Good Faith Requirement

All DMCA notices and counter-notifications must be made in good faith. Misrepresentation of infringement or authority may result in liability for damages, including costs and attorney fees.

Our Content

All original content on our website, including garden designs, educational materials, photographs, and written content, is protected by copyright and owned by Valiant Verdure LLC or used with permission.

Educational Use

Limited use of our educational content for personal, non-commercial gardening purposes is permitted. However, reproduction, distribution, or commercial use requires written permission.

Third-Party Content

We respect third-party copyrights and only use content we have rights to use through licensing, fair use provisions, or public domain status.

Policy Updates

This DMCA policy may be updated periodically. Significant changes will be posted on our website.

Last Updated: December 2024

General Data Protection Regulation (GDPR) Compliance

Valiant Verdure LLC is committed to protecting the privacy and personal data of all individuals, including residents of the European Union. This document outlines our compliance with the General Data Protection Regulation (GDPR).

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right to Information: Clear information about how we collect and use your data
• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent for processing at any time

Legal Basis for Data Processing

We process personal data based on the following legal grounds:

• Consent: You have given clear consent for specific processing activities
• Contract: Processing is necessary for contract performance or pre-contractual steps
• Legal Obligation: Processing is required by law
• Legitimate Interest: Processing is necessary for legitimate business interests

Data We Collect

We collect and process the following categories of personal data:

• Contact information (name, email, phone, address)
• Service preferences and gardening goals
• Communication records and consultation notes
• Payment and billing information
• Website usage data and cookies

How We Use Your Data

Personal data is used for:

• Providing requested gardening services and consultations
• Communicating about appointments and services
• Processing payments and maintaining financial records
• Sending educational content and service updates (with consent)
• Improving our services and website functionality
• Complying with legal and regulatory requirements

Data Sharing and Transfers

We do not sell personal data to third parties. Limited sharing occurs with:

• Service providers who assist with business operations (under strict data processing agreements)
• Legal authorities when required by law
• Professional advisors under confidentiality obligations

International Data Transfers

If you are located in the EU and your data is transferred outside the EU, we ensure appropriate safeguards through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the EU
• Binding Corporate Rules or certification schemes

Data Security Measures

We implement appropriate technical and organizational measures:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Staff training on data protection principles
• Incident response procedures

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected:

• Active client data: Duration of service relationship plus 3 years
• Financial records: 7 years for tax and legal compliance
• Marketing consents: Until withdrawn or 3 years of inactivity
• Website analytics: 26 months maximum

Data Protection Officer

For questions about data protection or to exercise your rights, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (503) 555-7924
Address: Valiant Verdure LLC, 847 SW Morrison Street, Portland, OR 97205

Supervisory Authority

If you believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local supervisory authority.

Consent Management

We provide clear options for managing consent through:

• Granular consent options during data collection
• Easy-to-use preference management tools
• Clear unsubscribe mechanisms in all communications
• Regular consent renewal for ongoing processing

Data Breach Notification

In the event of a data breach that may result in high risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach, as required by GDPR.

Last Updated: December 2024